Insurance Bad Faith

When an insurer delays, denies, or underpays, the file needs policy-first review.

The policy, complete claim chronology, insurer communications, underlying loss, and resulting harm anchor the first screen.

Berhe Jones LLP team in a professional office setting
When this may fit

Start with a fact pattern, not a conclusion.

A page cannot decide whether a claim exists. These are the kinds of facts that help the firm decide whether a closer review is appropriate.

A policy and covered loss or defense request can be identified

The insurer delayed, denied, underpaid, or took another disputed position

The claim history and resulting harm are documented

Evidence to preserve

Keep the records that make the chronology testable.

Policy, declarations, endorsements, claim number, and proof of loss

Preserve the original, note where it came from, and keep a simple date index. Do not send sensitive records through a public form.

Denial, reservation-of-rights, delay, estimate, and payment letters

Preserve the original, note where it came from, and keep a simple date index. Do not send sensitive records through a public form.

A chronology of calls, submissions, inspections, requests, and responses

Preserve the original, note where it came from, and keep a simple date index. Do not send sensitive records through a public form.

Evaluation

How the first review tests the matter.

Policy language and the insurer's stated coverage position

The weight of this factor depends on the complete facts, available law, and recoverable proof.

Reasonableness of investigation, communication, delay, or valuation

The weight of this factor depends on the complete facts, available law, and recoverable proof.

Underlying loss, damages beyond policy benefits, and litigation posture

The weight of this factor depends on the complete facts, available law, and recoverable proof.

Deadlines vary by claim, party, forum, and facts. This page does not calculate a filing or notice deadline. If timing may matter, call promptly.

Open the related preparation guide
First review

Send a short chronology and the parties involved.

The firm may accept, refer, co-counsel, or decline a matter after conflicts and fit review. Contact alone is not representation.

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