Reviewed July 27, 2026 ยท The Berhe Law Firm, APC
General information only. This guide is not legal advice, does not calculate a deadline, and does not create an attorney-client relationship. Representation begins only after conflicts review and a signed written agreement.
Most first calls stall for the same reason: the story is clear in your head and scattered everywhere else. Organizing six things first turns a vague conversation into a review that can actually reach a decision.
None of this requires a complete file. It requires the parties, the dates, the harm, and the documents you already have.
The six facts to organize first
A useful first request is specific and short.
- Who is involved, including anyone who may be on the other side
- What happened, where it happened, and on what dates
- What changed afterward, and what harm or loss resulted
- What documents, witnesses, photographs, video, or records exist
- What deadlines, notices, hearings, or agency dates you already know about
- What question or outcome you want reviewed
Build a chronology someone else can follow
A date list gives the reviewer a practical starting point.
- Start at the first relevant event, not at the moment things went wrong
- Give each entry a date, a short description, and the source that proves it
- Mark the entries you can prove with a document and the ones that rest on memory
- Note every date someone told you to respond by, and where that instruction came from
- Keep the chronology in one file and update it instead of starting over
Gather the documents that anchor the story
Originals matter. Keep them intact and work from copies.
- Contracts, policies, notices, letters, and anything you signed
- Photographs and video with the original file and its date information preserved
- Medical, repair, payroll, or accounting records that quantify the harm
- Messages and email threads exported or screenshotted in full, not cropped
- Any correspondence from an insurer, employer, agency, or opposing company
What not to send through a public form
Keep sensitive material for an approved follow-up channel.
- Do not send a full records dump or an entire medical file
- Do not send passwords, credentials, Social Security numbers, or financial account details
- Do not send material from another lawyer's file without reviewing how it should be handled
- Do not rely on a public form for anything urgent; call instead
Preserve these before anything else
- The original photographs and video files, not just copies sent through messaging apps
- Every letter and envelope, including the postmark
- Damaged property, clothing, devices, or parts in the condition they are in now
- Account access, exports, or printouts for anything you might lose access to
Keep originals intact, work from copies, and do not send sensitive records through a public form.

